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Privacy Policy​  私隱政策

Privacy Policy Statement


This Privacy Policy Statement sets out how we collect, use, manage and protect the personal data or information (“Data”) that we may collect from or about you. It applies to all individuals whose Data may be handled, whether as controller or processor, by the V Foundation (collectively the "Foundation", "we", "us" or "our", being the V Foundation, its affiliates and associated companies). You shall read this Privacy Policy Statement carefully so as to ensure that you fully and clearly understand the contents herein.


Protecting your privacy


We are dedicated to processing your Data in accordance with the required standards. This includes protecting your privacy and ensuring the security of your Data in compliance with, where applicable, the requirements of the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) (the “Ordinance”), Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the “GDPR”) and other relevant regulations where applicable.


Before using and providing your Data for the purposes as set out in this Privacy Policy Statement, we may be required by law to obtain your written consent, and in such cases, only after having obtained such written consent, may we use your Data in the manner as specified. If you are a minor or under 16 years old or a person who are mentally incapable, you must obtain express consent from your parents or guardian before providing any personal data to us.  If you do not accept the following terms of this Privacy Policy Statement, please stop accessing, browsing or using this website/our services.


Your Data


We may collect, use and hold a range of different Data about you. For the purposes of carrying on our operation (including the verification of your identity to detect and prevent address fraud, security or technical issues, and the  providing communication and fundraising materials related to the work of the Foundation, processing of your donations (if applicable) and keeping volunteer and fundraising records (collectively, “Service(s)”)) and complying with laws, rules, guidelines, regulations and/or requests issued by applicable government authorities, courts, law enforcement or other authorities or regulatory bodies, you may be requested to provide Data such as, but not limited to:

  1. if applicable, the name, birth month and other details documented on your Hong Kong Identity Card (including first four alphanumeric characters) or other legal identity card and/or travel document;

  2. contact details including but not limited to name, address, phone number, mobile telephone number and/or email address, etc.;

  3. Data that you have shared with third party social media platform operators (e.g. account login name, profile picture, contact details), etc.;

  4. payment details including but not limited to credit card, debit card and other electronic banking Data;

  5. if applicable, account details or Data relating to Services registered with us including but not limited to the relevant PIN, username or password, account numbers and/or service numbers;

  6. device specific information such as hardware model, operating system, version, unique device identifier, serial numbers, setting configurations and software and mobile network configuration;

  7. information about how you use our Services such as your network usage, how you use our network, and your location when you are using our Services;

  8. all Data requested by applicable government authorities, courts, law enforcement or other authorities or regulatory bodies to enable us to comply with or in connection with any law, rule, regulation, judgment or court order (whether within or outside of Hong Kong); and

  9. any other Data as may be required by any members of the Foundation and/or their respective contractors, sub-contractors, intermediaries, agents, business partners or representatives from time to time and which is necessary for the provision of the Services.

  10. In some instances, where required by law to do so, we may seek your consent to process the following types of “Personal Data” to us so that we may further improve our Services and/or better tailor the type of information or content that we present to you:

  1. age;

  2. gender and ethnicity;

  3. marital status;

  4. month of birth;

  5. education and profession;

  6. monthly income range;

  7. hobbies and leisure activities;

  8. the Services that you have subscribed for; and

  9. contact details, etc.


Provision of the Personal Data mentioned immediately above is optional although, where the requested Service is a personalised Service is dependent upon your provision of all requested Data, failure to provide the requested Data may prevent us from providing those particular Services to you.


How we collect Data


We collect Data in a number of ways, including from:

  1. you directly, for example, when you provide Data by phone or via email, attend our functions, complete an application form or agreement for one of our Services, or when you submit your Data through our websites, mobile apps; or when you contact us with a query or request; or during the ordinary course of the continuation of our business relationship with you; or when we are legally required to do so;

  2. third parties such as related entities, business partners, or other donors / volunteers, or your representatives with appropriate consent from you;

  3. publicly available sources;

  4. our own records of how you use our Services;

  5. your visits on our websites, or mobile apps (see “Privacy Data” section below); and/or

  6. your participation in surveys or fundraising events or other related activities organised by us or on our behalf, etc.


Privacy Data


To better serve your needs and preferences, our web servers may collect Data relating to your website, device or app activity. We may also collect aggregated, anonymous, statistical data on the server's usage so that we may better cater to the behaviour of users of our websites and mobile apps. This type of Data may include, but is not limited to:

  1. browser type, version and user agent;

  2. operating system;

  3. IP (Internet Protocol) address and/or domain name;

  4. connection data, statistics on page views and/or referral URLs;

  5. device ID, location and phone contacts;

  6. videos watched or searched for;

  7. links or images clicked on;

  8. cookies and/or browser, app or web server log data; and

  9. device and software characteristics and/or configuration.


Some of our websites use cookies or similar tracking tools on your machine or device in order for us to, for example, personalise your user experience and/or maintain your identity across multiple webpages and/or Internet sessions. This Data may include, but is not limited to, relevant login and authentication details as well as Data relating to your activities and the preference configurations on your device and across our websites and mobile apps. Our Website has embedded third party features such as videos, maps and social media apps that provide you with a better browsing experience. Pages with these embedded features may present cookies from feature providers. We do not collect information from these cookies and do not control the dissemination of these cookies. These cookies or similar technologies are owned and controlled by third parties, and therefore the third parties – and not the Foundation – are responsible for their use. As such, we cannot guarantee that we have listed every cookie or similar technology you might get from a third party since a third party could change them at any time as their needs change. You should check the relevant third party website for more information about these. Our websites are initially set up to accept cookies. You can opt-out of or delete historical cookies by changing the settings on your web browsers; however, if you do so, you may find that certain features on our website and/or our app do not work properly. (Note: Disabling the cookies function may cause inaccessibility to some parts of our websites and thus you may not be able to enjoy our Services.)


Apart from that, as for any link on our websites (if any), its owner may set or identify cookies on your browser. The use of cookies by third-party advertisers or advertising providers is not subject to this Privacy Policy, but their respective privacy policies.


How we use your Data


We may collect, retain and use your Data for the following purposes:

  1. to verify your identity;

  2. to process your application to subscribe to our Services (if applicable);

  3. to carry out matching procedures, as defined under the Ordinance;

  4. to verify your eligibility to our offers of Services, or take part in our fundraising events or other related activities;

  5. to provide, activate and/or renew Services, membership program and/or relevant services or plans that you may have subscribed for (if applicable);

  6. to provide you with information related to the work of the Foundation, updates and invitation to events;

  7. to promote and market our Services to you;

  8. to provide suitable website contents to you;

  9. to provide suitable services to you;

  10. to provide anonymous report and to send member notice to us (if applicable);

  11. to conduct credit checks and detect fraudulent activities in compliance with the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (Cap. 615) or any other relevant regulations and in relation to other compliance purposes;

  12. to perform research or analyses so that we may improve and optimise the Services that can be made available to you (if applicable);

  13. to conduct surveys and marketing, promotional, behavioural scoring for business operations and/or planning purposes;

  14. to carry out market and product analyses in order to generate statistical or actuarial reports (containing aggregated data that does not relate to any identified or identifiable individual);

  15.  to process any payment instructions, direct debit facilities and/or credit facilities in relation to our supply of Services to you;

  16. to maintain and develop our business systems and infrastructure, including testing and upgrading of these systems;

  17. to maintain, enhance and develop our service offerings;

  18. to comply with applicable laws in or outside Hong Kong as may be required by applicable government authorities, courts, law enforcement, or regulatory or investigation bodies, in relation to the supply of Services and/or membership programs to you (if applicable), including to assist in the prevention, detection of crime or possible criminal activities; and

  19. to distribute our publications and research materials as well as those of our partners and counterparties.


Our legal basis for using your Data including how we disclose your Data


We have a legitimate interest in properly administering the Services. In addition, our use of your personal data may be necessary for the performance of the Services that you have requested. In order to provide the Services that you have requested, we may, to the extent permissible under applicable laws and regulations, disclose your Data to organisations or parties outside of the Foundation (which may be within or outside of Hong Kong) (collectively, “Organisations”). Your Data is disclosed to these Organisations in strict confidence for the purpose of enabling us to supply our Services to you but the Policy is not applicable to any Organisations which are not member of the Foundation or of which its company policies are not controlled by us as well as any persons not employed or managed by us.


In some circumstances as mentioned above, we may need to ask for your consent to use your Personal Data where required by law to do so.


These Organisations provide support services to our operations including without limitation:

  1. public enquiries;

  2. mailing operations;

  3. donation administration;

  4. information technology services;

  5. marketing, advertising and telemarketing services;

  6. market research;

  7. browsing usage and behavioural analysis;

  8. process management;

  9. surveys; and

  10. website usage analysis, etc.


We take the required steps to ensure that these Organisations are bound by appropriate confidentiality and privacy obligations in relation to the protection of your Data and that they use your Data for the sole purpose of carrying out the services for which they have been engaged, and not for their own or other purposes (including direct marketing).


In addition, we may disclose your Data:

  1. to your authorised representatives and/or your legal advisers when requested by you to do so;

  2. for the purposes of providing administrative, payment, collection, business, legal and/or operational support, to the following parties:

  • telecommunications network operators;

  • our affiliates, overseas offices, assignees, transferees and representatives;

  • our professional advisers, including our accountants, auditors, lawyers and insurers;

  1. to banks, billing agents and various business collaborators;

  2. to government and regulatory authorities and other organisations, as required or authorised by law;

  3.  to any proposed or actual participant, assignee or transferee of all or any part of the relevant member of our operations or business; and/or

  4. to other charities or non-profit organisations, etc.


Direct Marketing (if applicable)


We may, in compliance with applicable laws, rules, regulations and licence requirements, use your Data (including without limitation name, contact information, phone number, residential/office address and email address), for us (including the Foundation and its respective subsidiaries, affiliates and associated companies) and our respective dealers, suppliers, licensors, providers and/or business partners (collectively, “Service Providers”)) to provide you with direct marketing content (pursuant to which we may or may not receive remuneration in return), including sending to you notices and/or updates about work of the Foundation. Marketing may be carried out in a variety of ways (such as in the form of a letter, bill insert/message, email, digital SMS, MMS, instant message, app push notification, by telephone, social media or advertisements on websites or other means).


Before using and providing your Data for the purposes as set out in this Privacy Policy Statement, where we are required by law to obtain your written consent, and in such cases, only after having obtained such written consent, may we use and provide your Data for any promotional or marketing purpose.


We will honour each individual's request to not use his/her Data for the purposes of direct marketing. You may opt-out from receiving direct marketing material and/or communications from the relevant Service and/or any notices from the Foundation. At the same time, you may resume receiving the same (if you have previously opted-out of receiving such material and/or communications from the relevant Service) by making a written request to our Data Protection Officer together with your registered name and service account number, registered telephone number or login name (as applicable).


Transfer of Data outside Hong Kong


At times it may be necessary and/or prudent for us to transfer your Data to places outside of Hong Kong, for instance, for the prevention, detection or investigation of crime or for storage, processing and other purposes for which the Data were collected. In the event that we do transfer your Data outside of Hong Kong, we will do so in compliance with the prevailing requirements of the Ordinance, other relevant regulations and the GDPR where applicable.


The safety of your Data is important to us


All required efforts are made to ensure that any Data held by us is stored in a secure and safe place and is accessible only by our authorised employees or other Organisations referred to in this Privacy Policy Statement.


When we pass your Data to third party Organisations for them to process, we seek to ensure that they have appropriate security measures in place to keep your Data safe and to comply with applicable principles in relation to data protection. Some of the people we share your Data with may process it overseas. You can contact us for more information about the safeguards we use to ensure that your Data is adequately protected in these circumstances.


Retention of your Data


We will retain your Data in accordance with our internal policies. Our policies are in compliance with the Ordinance and the GDPR where applicable, and cover the following principles:

(a) Data will only be retained for as long as is necessary to fulfil the original or directly related purposes for which it was collected, unless the Data is also retained to satisfy any applicable legal, regulatory or contractual obligations; and

(b) Data are purged from our electronic, manual and other filing systems based on the above criteria and our internal procedures.




Our websites and mobile applications (if any) may contain links to other websites, webpages and mobile applications operated by third parties. We have no control over the content of the linked websites, webpages and mobile applications or the way in which the operators of those websites, webpages and mobile applications deal with your Data, and are not responsible for the content of such third party websites, webpages or mobile applications. You should review the privacy policy of such third party websites, webpages and mobile applications to understand the ways in which your Data may be used by those third parties.


Your right to access, correct and delete Data


We take all reasonable precautions to ensure that the Data we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that Data depends to a large extent on the Data you provide. You have a right to request access to, and correction of, your Data and we recommend that you:

(a) let us know if there are any errors in your Data; and

(b) keep us up-to-date with changes to your Data.


If you wish to access or amend any of your Data we hold, or request that we delete any of your information that is no longer necessary for the provision of our Services, you may contact us in the manner as set forth under the “How to Contact Us” section.



You may decline to share Data with us and/or withdraw any consents which you may have provided, in which case, we may not be able to provide you with some of our Services.


At any time, you may object to us holding or processing your Data, on legitimate grounds, save and except as otherwise permitted by the applicable law.



Sensitive Data


Unless specially required or requested by us, please do not send or publish any personal sensitive data (e.g. contents in relations to race, political views, religious or other beliefs, health record, criminal record or chamber membership, etc.) to us or through our websites or social media platforms. If we specially required or requested your provision of sensitive data, we must obtain your prior express consent.


How to contact us


For all issues and enquiries regarding our compliance with our obligations under the Ordinance and the GDPR where applicable, and any request for access to, correction or deletion of your Data, please contact our Data Protection Officer in writing at:

V Foundation

Room 9B, Capitol Centre Tower II, Jardine's Crescent, Causeway Bay, Hong Kong

or via email to:


To raise an issue regarding our handling of your Data, please contact us in order that we can attempt to resolve your issue.


This Privacy Policy Statement may be amended from time to time and all handling of Data will be governed by the most recent version of this Privacy Policy Statement, available on our website. If there is any inconsistency between the English and Chinese versions of the Privacy Policy Statement, the English version will prevail.


We keep our privacy policy statement under regular review.  This privacy policy statement was last updated in August 2020.



本私隱政策聲明涵蓋V慈善基金、其聯營公司及關聯公司 (統稱「本慈善基金」或「我們」) 如何收集、使用、管理和保護我們可能向閣下收集或所收集到有關閣下的個人資料(「個人資料」)。請閣下詳細閱讀本私隱政策聲明並確保清楚及完全明白內容。




我們致力按照規定的標準處理閣下的資料,其中包括保障閣下的私隱及確保閣下個人資料的安全,以遵守(在適用情況下)香港特別行政區法例第 486 章《個人資料(私隱)條例》(「條例」),以及歐洲議會和歐盟理事會在 2016 年 4 月 27 日通過有關個人資料處理及自由流動的個人保障的第 2016/679 號歐盟規則(「GDPR」,個人資料保護規則)(如適用)及其他相關法則。






我們或會收集、使用及保留閣下各種個人資料。為了經營我們的業務(包括核實閣下的身份以偵查、預防及處理欺詐、保安或技術問題,以及提供本慈善基金的相關資訊及籌款材料、處理閣下的捐款(如適用) 及保留義工及籌款記錄(統稱「服務」))及遵從任何適用之政府相關部門、法院、執法或有關當局或監管機構所發佈的法律、規定、指引、規則及/或要求,閣下可能需要提供包括但不限於下列的個人資料:

  1. 姓名、出生月份及閣下的身份證號碼首4個字(包括字母及數字)或其他法定證明文件、旅遊證明文件所記載的其他詳情(如適用);

  2. 聯絡資料,包括但不限於閣下的姓名、地址、電話號碼、手提電話號碼及/或電郵地址等;

  3. 閣下與第三方社交媒體平台經營商分享的個人資料(例如帳戶登入姓名、圖像、聯絡資料)等;

  4. 付款資料,包括但不限於信用卡、扣帳卡和其他網上銀行資料;

  5. 與登記使用我們的服務相關的帳戶詳情或個人資料,包括但不限於相關的PIN、用戶名稱或密碼、帳戶號碼及/或服務號碼(如適用);

  6. 裝置的具體資料,例如硬件模型、作業系統、版本、唯一識別碼、序號、設定配置以及軟件和流動網絡配置;

  7. 有關閣下如何使用我們的服務的資料,例如閣下的網絡使用情況、閣下如何使用我們的網絡,以及閣下使用我們的服務時的位置;

  8. 適用的政府相關部門、法院、執法或有關當局或監管機構所要求使我們能遵守任何法律、規定、規則、判決或法庭命令(不論是在香港境內或境外)或與此有關的所有個人資料;及

  9. 本慈善基金任何成員及/或其各自的承辦商、分包商、中介、代理商、商業夥伴或代表可能不時要求就提供服務而言為必需的任何其他個人資料。

  10. 在某些情況下,如法律有所規定,我們可能會徵求閣下同意我們處理包括但不限於下列類別的「個人資料」,使我們能進一步改善服務及/或為閣下提供更適切的類別的資料或內容:

  1. 年齡;

  2. 性別及種族;

  3. 婚姻狀況;

  4. 出生月份;

  5. 教育程度及專業資格;

  6. 每月的收入範圍;

  7. 嗜好及休閒活動;

  8. 閣下已申請的服務;

  9. 聯絡資料等。







  1. 直接向閣下收集。例如閣下透過電話或電郵、出席我們的活動、填寫我們某項服務的申請表格或協議,或通過我們的網站、流動應用程式提交閣下的個人資料,或當閣下聯絡我們提出查詢或要求時,或在日常商業事務中與我們保持聯繫期間,或當我們根據法規要求收集該等個人資料;

  2. 經閣下同意後向第三方,例如相關的公司、業務合作夥伴、或其他捐助者及義工或閣下的代表收集;

  3. 從公開資料來源收集;

  4. 根據我們內部有關閣下如何使用我們的服務的記錄中收集;

  5. 當閣下瀏覽我們的網站或流動應用程式(請參閱下述「私隱資料」);及/或

  6. 當閣下參與由我們或我們的代表舉行的調查或籌款活動或其他相關活動等。





(a) 瀏覽器類型、版本及用戶代理;

(b) 操作系統;

(c) IP(互聯網通訊協定)地址及/或網域名稱;

(d) 連接數據、網頁瀏覽及/或推薦連結的統計數據及/或;

(e) 裝置識別資料、位置及電話聯絡人;

(f) 已觀看或搜尋的影片;

(g) 已點擊的連結或圖像;

(h) 「曲奇」(cookies)及/或瀏覽器、應用程式或網頁伺服器的日誌記錄;及

(i) 裝置及軟件特性及/或配置等。


我們的一些網站會在閣下的電腦或裝置內使用「曲奇」(cookies)或類似的追蹤工具,以便我們(例如)為閣下提供個人化的服務及/或於閣下瀏覽不同網頁及/或互聯網期間進行身份識別。此等個人資料可包括但不限於登入及確認資料,以及有關閣下的裝置及閣下在我們網站及流動應用程式內的活動和喜好設定的個人資料。我們的一些網站內含嵌入式第三方功能如影像、地圖及社交媒體應用程式介面等,以提供更佳瀏覽體驗。具此等嵌入式功能的頁面或含功能供應商的「曲奇」(cookies)。我們不會從此等「曲奇」(cookies)收集資料,亦不會控制此等「曲奇」(cookies)將資料發佈。此等「曲奇」(cookies)或同類技術由第三方擁有並控制,因此該第三方而非我們須對其使用事宜負責。由於第三方可依其需要隨時變動其「曲奇」(cookies),因此我們無法保證已將第三方所有「曲奇」(cookies)或同類技術列出。閣下應查閱相關第三方網站,以了解詳情。我們的網站在最初會設定為接受「曲奇」。閣下可以透過更改閣下網頁瀏覽器的設定選擇拒絕或刪除「曲奇」的歷史記錄;但是,閣下在更改有關設定後,可能無法如常使用我們網站及/或應用程式的某些功能。  (請注意:取消Cookies功能後,閣下可能無法進入本網站的某些部分,以致無法享用我們提供的服務。)





  1. 核實閣下的身份;

  2. 處理閣下選用我們的服務及會員的申請(如適用);

  3. 根據條例進行核對程序;

  4. 核實閣下選用或參加我們的服務、籌款活動或其他活動的資格;

  5. 提供或啟動閣下已申請的服務、會員計劃(如適用)及/或就有關服務或計劃進行續期;

  6. 為閣下提供本慈善基金的相關資訊、更新及活動邀請;

  7. 向閣下宣傳及促銷我們的服務;

  8. 提供適合閣下的網頁內容;

  9. 提供適合閣下的產品或服務;

  10. 為我們提供不記名報告及傳送會員快訊(如適用)等;

  11. 遵照香港法例第615章《打擊洗錢及恐怖分子資金籌集條例》或其他相關法規進行信用審查及偵查欺詐活動,以及其他合規目的;

  12. 進行研究或分析,以改進和完善我們為閣下所提供的服務及/或會員計劃(如適用);

  13. 為業務營運及/或規劃進行調查及宣傳及行為評分;

  14. 進行市場和產品分析作統計或精算報告(包含與任何已識別或可識別的個人無關的整體數據);

  15. 就我們向閣下提供服務處理付款指示、直接扣帳安排及/或賒帳安排;

  16. 維持和開發我們的業務系統和基礎設施,包括測試及更新該等系統;

  17. 維持、提升和開發我們的服務;

  18. 就我們向閣下提供服務及/或會員計劃(如適用),遵守適用的政府相關部門、法院、執法或監管或調查當局所規定的香港境內或海外適用法律,包括協助預防或偵查犯罪或潛在犯罪活動;及

  19. 發佈我們的刊物及研究資料,以及我們的合作夥伴及對手方的刊物及研究資料。









  1. 公眾查詢;

  2. 郵件操作;

  3. 處理募捐的行政工作;

  4. 資訊科技服務;

  5. 市場促銷、廣告及電話促銷服務;

  6. 市場調查;

  7. 瀏覽使用量及行為分析;

  8. 程序管理;

  9. 調查;及

  10. 網站使用量分析等。





  1. 閣下的授權代表及╱或法律顧問(在閣下要求下);

  2. 下述為提供行政、付款、收款、商業、法律及/或業務支持的機構:

  • 電訊網絡營運商;

  • 我們的附屬成員、海外辦事處、委托人、受讓方及代表;

  • 我們的專業顧問,包括我們的會計師、核數師、律師及保險人;

  1. 銀行、帳單代理及其他商業夥伴;

  2. 政府及監管機構及其他法律規定或授權的機構;

  3. 有關我們的全部或部份運營業務的任何潛在或實際參與者、委托人或受讓方;及╱或

  4. 其他慈善或非牟利機構等。


直接促銷 (如適用)





















(a) 個人資料會保存至達到與收集上述資料之原來目的,或直接有關之目的為止;除非上述個人資料可根據任何適用法律、法規或合約規定須予以保存;及

(b) 基於上述標準及本公司的內部程序,個人資料會在本公司的電子、人手及其他儲存系統中被清除。









(a) 當閣下發現個人資料記錄有任何錯誤時請通知我們;及

(b) 請通知我們若閣下的個人資料有所改變或更新。



























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